Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice.

Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.  

Equity, Diversity and Inclusion (EDI) Commitment Statement

The Link will promote ongoing learning to better serve youth and families, broaden staff knowledge base and cultural awareness/competence resulting in equity, diversity and inclusion visible at all levels of the organization.  

Position Specifics

• Hiring Salary: $19.04/hour
• Job Type: Part-time, Non-exempt
• Location: Minneapolis, MN
• Hours/Days: Coverage
• Application Deadline: September 9th, 2022

AGENCY COVID-19 REQUIREMENTS

The Link maintains a COVID-19 preparedness plan that mitigates the transmission and spread of COVID-19. Programs also maintain practices to ensure the safety of staff, clients, residents, and community members. With that, The Link requires all new employees, volunteers, interns to show proof of full vaccination upon onboarding or submit to a weekly COVID test. Further questions regarding our COVID-19 policy can be directed to Human Resources at [email protected].  

BASIC FUNCTION

Lindquist Apartments are a supportive housing community for formerly homeless youth ages 16-24.  Our primary program goal is to assist residents in maintaining stable housing while working towards achieving self-sufficiency and independence.  Front Desk Staff provide advocacy and support to residents while promoting a safe living atmosphere.  The facility is staffed 24 hours a day, 7 days a week.  

Hours: This is a coverage position. Possible shifts include 7am-3pm, 3pm-11pm, and 11pm-7am  

ESSENTIAL FUNCTIONS

• Creates safe and supportive relationships with residents
• Uses Trauma Informed Care model in interactions with residents
• Confidently utilizes conflict resolution and crisis management skills
• Ensures residents are following the rules and tenancy requirements are met
• Ensures building security
• Answers phones
• Maintains guest log
• Keeps records of all interactions through daily logs and reports
• Performs general office duties
• Maintains cleanliness of  front desk and common areas
• Reports to Program and Case Managers in regards to residents’ concerns and successes

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• Consistent attendance is a must
• All other duties as assigned

EXPERIENCE AND QUALIFICATIONS

• High School diploma or equivalent
• Experience working with homeless or at-risk populations
• Knowledge of child welfare systems and community resources
• Ability to work effectively with and relate to diverse populations
• Excellent verbal, written and interpersonal communication skills
• Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint
• Completion and satisfactory results of a pre-employment criminal background screening

Working Conditions

• The employee is regularly required to talk or hear
• The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
• The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must lift and/or move up to 20 pounds
• Work environment for this position includes offices, common and residential space with a low to high noise level

Compensation: $19.04/hour (non-exempt). 

Applications accepted until September 9th, 2022

Other: All agency employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, nationality, and religion.

We are committed to the principle of equity and are particularly interested in receiving applications from a broad spectrum of individuals.

NOTE: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.