Ballinger | Leafblad is pleased to conduct the search for Chief Financial and Administrative Officer at Hazelden Betty Ford Foundation.

HBFF is headquartered in Center City, Minnesota approximately 30 miles north of the Minneapolis/St. Paul metropolitan area.

ORGANIZATIONAL OVERVIEW
The Hazelden Betty Ford Foundation (HBFF) is a renowned national leader serving people and communities affected by addiction to alcohol and other drugs. As the largest nonprofit addiction recovery organization in the United States, HBFF’s operations are expansive and growing. The organization provides respected addiction services at seventeen treatment sites located in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Washington. Combined with its virtual care platform, HBFF offers prevention and recovery solutions nationwide and across the entire continuum of care for youth and adults. In addition, HBFF’s operations include a graduate school of addiction studies, a publishing division, an addiction research center, recovery advocacy and thought leadership, professional and medical education programs, school-based prevention resources, and a specialized program for children in families with addiction. Building on a legacy of lifesaving work, HBFF is continually evolving to meet the changing needs of its clients, honoring its traditions while looking toward future possibilities and furthering excellence in the practice of addiction medicine.

Learn more at https://www.hazeldenbettyford.org/

ORGANIZATIONAL CULTURE
Hazelden Betty Ford Foundation is a prominent national organization with a long legacy of innovation, growth, and thought leadership in the ever-changing field of addiction treatment and recovery. Its people are mission-driven, dedicated, and passionate about providing hope and healing to individuals, families, and communities. This translates to a culture of caring, engaged colleagues across the entire spectrum of operations. Employees cite close working relationships and a steadfast emphasis on the clients as hallmarks of the culture.

Like all health care organizations, HBFF has been impacted by a number of market, technology and societal forces in recent years. It is committed to fostering a dynamic and agile work environment that supports employee well-being as a critical component of providing excellent care to clients. To provide meaningful services in an increasingly digital and connected world, HBFF is adapting to the changing expectations of health care consumers, as well as the needs of its workforce today and in the future. While its core values remain relevant as ever, HBFF encourages employees to re-imagine these values within the context of the evolving – and increasingly competitive – landscape of behavioral health services and addiction treatment.

As an organization, HBFF is approaching both challenges and opportunities with an inclusive lens that honors the perspectives of diverse stakeholders to ensure a continued legacy of leadership in addiction recovery and care. Team members are invited to promote innovation and the risk/change that comes along with it. To do this effectively, HBFF’s leadership is committed to supporting a culture of trust, transparency, intentionality, and accountability. With a proud history of long-tenured employees, HBFF embraces the dynamic and changing workforce of today and welcomes new leaders who contribute to a continuum of first-class, meaningful care that helps patients reclaim their futures.

MISSION
Harnessing science, love and the wisdom of lived experience, Hazelden Betty Ford Foundation is a force of healing and hope for individuals, families and communities affected by substance use and mental health conditions.

VISION
Empowering recovery and well-being for all.

VALUES
Respect – Treat every person with compassion, dignity and respect.
Science – Treat addiction as a family disease using evidence-based practices that address the mind, body and spirit.
Recovery – Commit to the Twelve Step principles, including abstinence-based recovery.
Leadership – Innovate and demonstrate the courage to change.
Growth – Pursue personal and professional growth in ourselves and others.
Service – Be of service.
Teaching – Be the leader in education, advocacy and dissemination of addiction knowledge.

COMMITMENT TO DIVERSITY, EQUITY & INCLUSION
Hazelden Betty Ford Foundation is an inclusive organization that honors, serves and advocates for people from diverse and underrepresented backgrounds, reflecting and embracing differences.

LOCATIONS
Treatment Centers are located in sixteen communities across eight states coast-to-coast: California – Rancho Mirage, West Los Angeles, San Diego; Greenwood Village, Colorado; Naples Florida; Chicago, Illinois; Minnesota – Center City, Chaska, Maple Grove, Plymouth, St. Paul; New York, New York; Oregon – Beaverton and Newberg; and Bellevue, Washington.

PROGRAMS AND SERVICES
As the nation’s foremost nonprofit provider of comprehensive behavioral health care, HBFF leads the way in helping society rise above stigma and overcome addiction. The varied program offerings include chemical dependency rehab programs and services, residential and outpatient care options, integrated medical and mental health services, animal-assisted programming, post-treatment support, and family education and guidance.

Inpatient Drug and Alcohol Addiction Treatment
Individuals in the Inpatient Alcohol and Drug rehabilitation program – a level of care sometimes referred to as residential treatment – will participate in treatment programs while living at an on-campus housing unit. Residential treatment involves 24/7 clinical support while providing:

• Medical stabilization and detoxification
• Medical and mental health assessments
• Education about the disease of addiction
• An introduction to recovery principles

Opioid Use Disorder Program
Developed by a team of clinicians at HBBF, COR 12® (Comprehensive Opioid Response with the Twelve Steps) is an evidence-based treatment program for patients diagnosed with opioid addiction. In addition to special-focus groups and educational sessions, medication-assisted treatment is an option for patients in the COR-12 program. The immediate goal of the COR-12 program is to help patients get through the discomfort of opioid withdrawal and reduce cravings. The ultimate goal is to discontinue medication use and help patients live free from drug abuse.

High-Intensity Outpatient Program with Sober Living
High-Intensity Outpatient is also known as day treatment or partial hospitalization. This is the most intensive level of outpatient rehab available. Patients have the option of staying on campus in a sober-living residence. Programming includes individual and group counseling therapy, educational sessions and therapeutic activities to build and support healthy new routines and behaviors. Outside of treatment programming hours, patients are able to leave campus to participate in recovery activities, work or school.

VIRTUAL PROGRAMS
Virtual Intensive Outpatient Program
This individually-tailored outpatient alcohol and drug rehab program operates under the same evidence-based, Twelve Step principles and practices as the inpatient (residential) treatment programs. Core treatment program components include:

• Group therapy
• Individual therapy
• Educational sessions
• Integrated mental health services for co-occurring disorders
• Special-focus groups
• Twelve Step fellowship

Virtual Outpatient Mental Health Services
Outpatient mental health services are available to the general community. The most common mental health conditions addressed are anxiety, depression and post-traumatic stress. In addition to individual counseling, the following special-focus groups are offered:

• Dialectical Behavioral Therapy Skills
• Body Image
• Grief and Loss
• Female-Identifying Resiliency
• Male-Identifying Resiliency
• Chronic Pain
• Families Affected by Addiction
• Recovery Relationships
• LGBTQ+ Resiliency

FAMILY PROGRAMS

Education and Support for Children and Families Affected by Substance Abuse
Children and families are often left behind when a loved one enters alcohol or drug rehab, but the truth is they need help too. The Hazelden Betty Ford Children’s Program helps kids ages 7-12 learn to safely navigate the challenges and risks of growing up in a family with addiction. The Family Program serves to educate and provide additional counseling and support to anyone in the family that is affected by a loved one’s substance abuse.

RECOVERY MANAGEMENT
Establishing, strengthening and thriving in recovery from drug addiction is a process that takes patience and practice. You are essentially learning to live your life differently in order to manage the symptoms of a chronic disease. Post-treatment services and resources are designed to support and inform clients’ efforts over the long term. Continual offerings include expert and accessible online, in-person and digital recovery support services, including mobile apps, Twelve Step retreats, web/phone-based recovery coaching and much more.

EDUCATION
HAZELDEN BETTY FORD PUBLISHING DIVISION
In 1954, a book was written by a man who simply wanted to help other alcoholics. The book’s format was untried—a daily reading, meditation and prayer. Selling almost 5,000 copies in its first year, Twenty-Four Hours a Day launched the organization’s publishing division and introduced a now iconic self-help tool: the daily meditation book. Today, HBFF is the world’s leading publisher of addiction treatment and recovery resources. Its mobile apps and e-books, online bookstore, and on-demand curricula and videos for professionals put this world of information and inspiration at people’s fingertips 24/7.

HAZELDEN BETTY FORD GRADUATE SCHOOL OF ADDICTION STUDIES
The Graduate School sets the standard in quality and convenience by offering master’s degree programs that prepare people for a career as an addiction and mental health counselor, while fitting graduate education easily into their lives. Both of HBFF’s addiction counseling programs, while focused on the study and treatment of substance use disorders, include coursework in mental health and co-occurring disorders. This integrated approach reflects best practices in health care to treat substance use disorders and co-occurring conditions with a comprehensive counseling approach. Accredited by the Higher Learning Commission, a regional accreditation agency recognized by the United States Department of Education, and the National Addiction Studies Accreditation Commission, the Graduate School upholds the highest standards of academic excellence and professional competence.

BUTLER CENTER FOR RESEARCH
Since its inception in 1974, the Butler Center for Research has been dedicated to improving recovery by:

• Conducting clinical and institutional research
• Collaborating with other research centers
• Communicating scientific findings both internally and publicly

SCIENTIFIC RESEARCH
Perhaps the most critical role of the Butler Center is to conduct ongoing scientific research that can be used to not only continuously improve HBFF’s clinical services and programs, but also to inform the field of addiction and recovery as a whole.

Learn more about the Center’s projects, roles and services at

https://www.hazeldenbettyford.org/research-studies

POSITION PROFILE
CHIEF FINANCIAL AND ADMINISTRATIVE OFFICER
Hazelden Betty Ford Foundation (HBFF) seeks a strategic financial leader to drive the future performance of the organization by developing and implementing effective financial and business strategies that advance the mission of HBFF: By harnessing science, love and the wisdom of lived experience, HBFF is a force of healing and hope for families and communities affected by substance use and mental health conditions.

Reporting to the CEO, the CFAO is a collaborative thought partner and advisor to the executive team, providing expert counsel and promoting business and financial strategies that support organizational growth and operational excellence. The successful CFAO candidate will be strongly aligned with the mission and have a proven track record of leading financial strategies and operations within the healthcare sector. Ideal candidates will have experience in complex nonprofit organizations with multiple legal entities, diverse lines of business and capital intensive national operations. Familiarity with managed care payer contracting, revenue cycle activities, and compliance with applicable state/federal regulations for healthcare providers, and in particular mental health services and/or addiction treatment and recovery, is a big plus.

The CFAO models HBFF’s cultural values and catalyzes behaviors across the organization that foster innovation, optimize resources, and support the future scaling and growth of HBFF, while at the same time creating a risk intelligent culture. The ideal candidate will have expertise in nonprofit accounting and governance, with previous experience supporting board committee(s) by providing timely, accurate financial information, KPIs and analysis of business performance and opportunities. Knowledge of endowments and investment income is required. The CFAO works closely with HBFF’s Board of Directors and serves as liaison to the Finance, Investment, and Audit and Compliance Committees. In addition, this individual serves as the CFO for the Hazelden Betty Ford Graduate School of Addiction Studies and liaison to the Board of Governors who oversee it.

The CFAO champions the culture and drives organizational excellence by balancing capabilities, talent, costs and service levels to effectively fulfill the responsibilities of the enterprise Finance and Administration divisions. The scope of the CFAO is as follows:

• As Chief Financial Officer, oversees all financial management functions, including Finance, Revenue Cycle, Payer Relations, Contracting, Utilization Management and Provider Credentialing. Studies and interprets financial and statistical trends, projects financial needs, establishes annual capital allocation and accesses capital markets for debt financing.
• As Chief Administrative Officer, oversees Human Resources, Real Estate, Facilities and Support Services.

MANAGEMENT RESPONSIBILITIES
The CFAO is a member of the Corporate Finance Division in Corporate Services with a total staff of 375 and six (6) direct reports: Vice President of Human Resources; Corporate Controller, Finance; Vice President, Real Estate, Facilities, and Support Services; Director of Payer Relations, Contracting and Utilization Management; Executive Director, Recovery Services Revenue Cycle and Business Operations; and Executive Assistant.

LOCATION
The position is considered to be a hybrid format, although the CFAO will be expected to be on site regularly at one of the Foundation’s campuses in Minnesota, Oregon or California.

ESSENTIAL RESPONSIBILITIES
Strategic Foundation Leadership (35%)

• As a strategic thought partner to the President and CEO, provides counsel and leadership with respect to aligning HBFF’s financial, business and operational strategies to the future performance of the organization.
• Actively participates as a member of the Executive Leadership Team, visibly modeling and practicing HBFF’s values and behavioral norms, and contributing to the development and execution of HBFF’s vision and strategic planning.
• Translates organizational strategies into clear, aligned, and practical goals, objectives, and action plans; effectively communicates across all levels of the organization; tracks key performance indicators and fosters accountability for performance.
• Catalyzes change across the organization by building effective relationships with peers and staff, and demonstrating transparency, candor and kindness while fostering a disciplined, time-sensitive approach to decision-making and rigorous accountability measures.
• Serves as the staff liaison to the HBFF’s Board of Trustees for the Finance, Investment, and Audit and Compliance Committees. Attends other key Board and Board Committee meetings as requested. Leads and/or participates in governance activities to further the strategic goals of HBFF.
• Implements and oversees effective systems of business planning, financial reporting and control to ensure financial capital is available to accomplish business goals. Conducts prospective financial modeling and pro forma analyses of potential business opportunities.
• Develops and/or supports cross-functional work teams, bringing together talent with diverse capabilities and backgrounds and complementary strengths. Facilitates dialogue across functions and divisions, and works to define and clarify roles and boundaries for enterprise-wide efforts.
• In accordance with HBFF’s policies and guidelines, mentors, coaches, trains and develops high performing managers and teams through ongoing feedback, goal-setting, recognition, and proactive course-correction when needed.
• Represents HBFF to outside agencies, vendors, customers, and other external stakeholders to maintain effective and positive working relationships and corporate image.
• In the absence of the President/CEO, may serve as the designated senior executive.

Financial Affairs / Chief Financial Officer (30%)

• Provides strategic and tactical oversight of the organization’s Balance Sheet.
• Oversees implementation and measures results of strategic initiatives in Finance, Revenue Cycle, Payer Relations and Contracting, Utilization Management (Managed Care), and provider credentialing.
• Monitors the financial performance of HBFF against key performance indicators and provides timely and accurate financial reporting to internal and external stakeholders.
• Leads the system-wide capital allocation process, including the approval process for new ventures and growth opportunities, by instilling a disciplined approach to evaluating the current and/or future ROI of capital expenditures within the context of enterprise performance measures, balancing risks and optimizing strengths to support mission-aligned business decisions.
• Responsible for effectively overseeing the following:
  • Annual budgeting process;
• Revenue cycle activities which include billing, credit and collections, and patient billing customer service;
• Treasury management;
• Managed care payer contracting, implementing and tracking of contracts, payer relationships and patient advocacy in securing approvals from payers;
• Annual audit conducted by independent accountants;
• Tax compliance reporting requirements;
• Bank and bond investor relations including continuing disclosure requirements and covenant compliance with debt agreements.
• Maintains close working relationships with investment advisors/co-fiduciaries regarding the Foundation’s long-term investment portfolio.
• Responsible for building and maintaining relationships with financial service institutions and for directing long-term debt strategies and working with bond rating and credit monitoring agencies.

Administrative Affairs / Chief Administrative Officer (30%)

• Oversees implementation and measures results of strategic initiatives in Human Resources, Real Estate, Facilities and Support Services. This includes management of corporate real estate assets including lease negotiation and construction management. This also includes strategic execution of a $15M+ annual benefits strategy to ensure employee well-being.
• Provides leadership and oversight to the management and staff in Plant Operations, Maintenance, Housekeeping and Food Services.
• Ensures a safe and secure environment for patients, staff, faculty, students, guests, and visitors of HBFF properties and facilities. Assures appropriate systems are in place to protect the privacy, security and confidentiality of all patients, past and present, based on federal and state regulations as well as HBFF’s policies.
• Promotes investments in staff training, education, rewards and recognition to support a workplace culture of continuous learning and development.
• Champions the integration of efforts across functions and the organization to leverage institutional knowledge and increase efficiency.
• Serves as Chair of the Retirement Investment Committee which, in its fiduciary capacity, oversees the investments of the Hazelden Betty Ford Retirement Savings Plan.
• Assists in the development and analysis of additional new alliances and partnerships for HBFF, and builds market intelligence to inform business decisions through a proactive, continuous evaluation process of competitors and potential partners.

Hazelden Betty Ford Graduate School of Addiction Studies (5%)

• Serves as the Chief Financial Officer for the Hazelden Betty Ford Graduate School of Addiction Studies.
• Directs the financial affairs of the School necessary to fulfill its mission, vision and values.
• Leads all aspects of financial planning, reporting and management necessary for financial success.
• Collaborates with the CEO and the administrative team of the school to advance organizational initiatives concerning the allocation of human, financial and physical resources.
• Serves as the Federal Title IV Student Loan Officer and oversee the role, function and performance of the Financial Aid Administrator.
• Ensures that all financially driven regulatory requirements and standards are met with rigor and integrity.
• Participates in periodic re-accreditation by the Higher Learning Commission.

REQUIRED AND PREFERRED QUALIFICATIONS

• B.S. or B.A. degree in Accounting or Finance is required. Master’s degree, MBA and/or CPA is preferred.
• Minimum of 10 years of financial leadership experience, with a minimum of 3 years in Controller, CFO, or other enterprise management level position is required. Experience managing additional corporate service departments such as human resources, technology, real estate, facilities, etc. is preferred.
• Demonstrated track record of success within a complex organizational structure is required. Ideally, this includes working with multiple legal entities, significant physical assets, national operations, and diverse streams of revenue.
• Nonprofit experience is a strong preference. Candidates with first-hand knowledge of nonprofit accounting, finance, and governance requirements and best practices will be prioritized.
• Experience in healthcare and/or a healthcare adjacent industry is required. Knowledge of healthcare revenue cycle activities is preferred. Experience with behavioral health and/or addiction and recovery services is a plus.
• Experience developing and implementing data-driven financial plans in support of an organizational strategic plan, including revenue and cash flow projections, capital plans and accompanying metrics is required.
• Experience accessing capital through bank loans or bond issues is required.
• Experience with investment income is required. Endowment experience is preferred.
• Proactive, assertive contract negotiation skills that effectively drive bottom-line results are a must. Experience in managed care contracting to evaluate current processes and price structuring is ideal.
• Outstanding skills presenting complex concepts and information to a wide range of audiences, in person and by leveraging technology and digital communication platforms, is required.
• Approachable, authentic and accessible leadership style with the ability to build relationships all levels of the organization and with Board Trustees and other external stakeholders.

In addition to the above requirements, the successful candidate will demonstrate the following leadership competencies and behaviors.

REQUIRED LEADERSHIP COMPETENCIES
Strategic Thinking
Possesses strong intellectual curiosity and the ability to analytically, conceptually and critically evaluate information and identify organizational opportunities. Accurately forecasts trends and emerging needs. Frames strategic questions and drives the organization to create comprehensive, competitive and breakthrough strategies to pursue and capitalize on the best opportunities.

Visionary Leadership
Develops a clear, focused and inspiring vision for the future. Models excellence and galvanizes others to embrace the vision and strategy, and helps them see their role in the organization’s success. Builds enthusiasm and inspires positive morale. Models and fosters ethics and integrity.

Change Activation
Highly adaptable and able to quickly assess situations and determine how to move objectives forward. Actively breaks down cultural and operational barriers to change while communicating and reinforcing the objective in ways that help people understand and embrace it. Comfortable managing ambiguity and balancing action with the appropriate level of risk.

Learning Agility
Invests effort to continuously learn and apply new approaches and technologies. Makes appropriate adjustments in response to new information.

Results Orientation
Ensures organizational strategies are translated into measurable objectives and actionable plans. Sets high standards and holds oneself and others accountable. Conveys a bias for action and a sense of urgency that imbues the organization’s cultural norms.

Courage & Commitment
Fully embraces the mission and models the values of Hazelden Betty Ford Foundation. Constructively challenges the status quo and supports well-reasoned new ideas. Models perseverance in the face of adversity and supports a culture of candor, transparency and support for making hard decisions when needed.

Emotional Intelligence
Possesses a high level of self-awareness, empathy and social awareness. Demonstrates curiosity and active listening skills. Balances candor and transparency with situational sensitivity and cultural norms. Effectively manages personal emotions and behaviors to foster productive relationships and influence others.

Customer Focus
Seeks an integrated understanding of current and evolving customer needs and guides the company to support the interests and success of customers accordingly. Continuously monitors customer experience and establishes systems to incorporate feedback and anticipate opportunities to deepen relationships.

Collaboration & Communication
Creates an environment that supports collaboration by facilitating communication and coordination across all parts of the organization. Builds an intentional and cohesive culture that aligns functional agendas, leverages shared resources, creates efficiency, promotes knowledge sharing and unites teams.

Builds Talent
Develops and maintains high-performing teams and coaches other leaders to develop their own leadership capabilities. Ensures all leaders and team members challenge and support each other while respecting others’ unique roles and contributions.

Cultural Competence
Models inclusion and champions equality by effectively engaging people of diverse cultures and backgrounds. Invests in building organizational capacity for inclusion and equality by maintaining an environment that is bias free.

COMPENSATION AND BENEFITS
The targeted compensation range for this position is $325,000 to $425,000 plus incentive bonus. The hire offer will be based on the candidate’s qualifications and expertise, relative to the needs of this organization. Participation in the organization’s comprehensive benefits plan includes the following options: health insurance, dental insurance, short- and long-term disability insurance, 401k retirement plan with 3% match vested after 3 years, company and voluntary life insurance, education assistance and paid time off.

APPLICATION PROCESS
Ballinger | Leafblad is pleased to partner with HBFF on this search. Please reach out to Jen Hanlon Ash ([email protected]) with any questions. To apply, please send a resume and cover letter telling us why you’re interested in this opportunity. All inquiries will remain confidential.

HAZELDEN BETTY FORD FOUNDATION IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER