Ballinger | Leafblad is pleased to conduct the search for Chief Information Officer at Hazelden Betty Ford Foundation in Center City, Minnesota.

ORGANIZATIONAL OVERVIEW

The Hazelden Betty Ford Foundation (HBFF) is a renowned national leader serving people and communities affected by addiction to alcohol and other drugs. As the largest nonprofit addiction recovery organization in the United States, HBFF’s operations are expansive and growing. The organization provides respected addiction services at seventeen treatment sites located in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Washington. Combined with its virtual care platform, HBFF offers prevention and recovery solutions nationwide and across the entire continuum of care for youth and adults. In addition, HBFF’s operations include a graduate school of addiction studies, a publishing division, an addiction research center, recovery advocacy and thought leadership, professional and medical education programs, school-based prevention resources, and a specialized program for children in families with addiction.

Building on a legacy of lifesaving work, HBFF is continually evolving to meet the changing needs of its clients, honoring its traditions while looking toward future possibilities and furthering excellence in the practice of addiction medicine. HISTORY The history of Hazelden Betty Ford Foundation is a tale of two organizations coming together around a shared purpose and mission. In 1949, the organization Hazelden was founded on lakeside acreage in Center City, Minnesota, and from the beginning was a compassionate, holistic and forward-thinking approach to the disease of alcoholism. In 1982, the Betty Ford Center was established in Rancho Mirage, California after Former First Lady Betty Ford openly shared her personal story of addiction.

From its earliest days, the Betty Ford Center treated women and men suffering from chemical dependency. In 2014, the two organizations merged to create the Hazelden Betty Ford Foundation. Today, the organization is recognized as the world’s leading nonprofit organization singularly focused on providing healing and hope to individuals, families and communities affected by addiction to alcohol and other drugs. While it honors its storied and traditional past, HBFF is on the cutting edge of recovery, remaining first and foremost centered on the patient experience. Special attributes include:

• The nation’s largest recovery publishing house
• A fully-accredited graduate school of addiction studies
• A dedicated addiction research center
• Intensive educational programs for medical students and professionals
• Community- and school-based prevention programs and services
• Unique family and children’s programs
• An influential institute for recovery, advocacy and policy recovery knowledge, education and advocacy to reduce the stigma of addiction.

ORGANIZATIONAL CULTURE

Hazelden Betty Ford Foundation is a prominent national organization with a long legacy of innovation, growth, and thought leadership in the ever-changing field of addiction treatment and recovery. Its people are mission-driven, dedicated, and passionate about providing hope and healing to individuals, families, and communities.

This translates to a culture of caring, engaged colleagues across the entire spectrum of operations. Employees cite close working relationships and a steadfast emphasis on the clients as hallmarks of the culture. Like all health care organizations, HBFF has been impacted by a number of market, technology and societal forces in recent years. It is committed to fostering a dynamic and agile work environment that supports employee well-being as a critical component of providing excellent care to clients.

To provide meaningful services in an increasingly digital and connected world, HBFF is adapting to the changing expectations of health care consumers, as well as the needs of its workforce today and in the future. While its core values remain relevant as ever, HBFF encourages employees to re-imagine these values within the context of the evolving – and increasingly competitive – landscape of behavioral health services and addiction treatment.

As an organization, HBFF is approaching both challenges and opportunities with an inclusive lens that honors the perspectives of diverse stakeholders to ensure a continued legacy of leadership in addiction recovery and care. Team members are invited to promote innovation and the risk/change that comes along with it. To do this effectively, HBFF’s leadership is committed to supporting a culture of trust, transparency, intentionality, and accountability. With a proud history of long-tenured employees, HBFF embraces the dynamic and changing workforce of today and welcomes new leaders who contribute to a continuum of first-class, meaningful care that helps patients reclaim their futures.

MISSION

Harnessing science, love and the wisdom of lived experience, Hazelden Betty Ford Foundation is a force of healing and hope for individuals, families and communities affected by substance use and mental health conditions.

VISION

Empowering recovery and well-being for all.

VALUES

Respect – Treat every person with compassion, dignity and respect.

Science – Treat addiction as a family disease using evidence-based practices that address the mind, body and spirit.

Recovery – Commit to the Twelve Step principles, including abstinence-based recovery.

Leadership – Innovate and demonstrate the courage to change.

Growth – Pursue personal and professional growth in ourselves and others.

Service – Be of service.

Teaching – Be the leader in education, advocacy and dissemination of addiction knowledge.

COMMITMENT TO DIVERSITY, EQUITY & INCLUSION

Hazelden Betty Ford Foundation is an inclusive organization that honors, serves and advocates for people from diverse and underrepresented backgrounds, reflecting and embracing differences.

LOCATIONS

Treatment Centers are located in sixteen communities across eight states coast-to-coast: California – Rancho Mirage, West Los Angeles, San Diego; Greenwood Village, Colorado; Naples Florida; Chicago, Illinois; Minnesota – Center City, Chaska, Maple Grove, Plymouth, St. Paul; New York, New York; Oregon – Beaverton and Newberg; and Bellevue, Washington.

PROGRAMS AND SERVICES

As the nation’s foremost nonprofit provider of comprehensive behavioral health care, HBFF leads the way in helping society rise above stigma and overcome addiction. The varied program offerings include chemical dependency rehab programs and services, residential and outpatient care options, integrated medical and mental health services, animal-assisted programming, post-treatment support, and family education and guidance.

Inpatient Drug and Alcohol Addiction

Treatment Individuals in the Inpatient Alcohol and Drug rehabilitation program – a level of care sometimes referred to as residential treatment – will participate in treatment programs while living at an on-campus housing unit. Residential treatment involves 24/7 clinical support while providing:

• Medical stabilization and detoxification
• Medical and mental health assessments
• Education about the disease of addiction
• An introduction to recovery principles

Opioid Use Disorder Program

Developed by a team of clinicians at HBBF, COR 12® (Comprehensive Opioid Response with the Twelve Steps) is an evidence-based treatment program for patients diagnosed with opioid addiction. In addition to special-focus groups and educational sessions, medication-assisted treatment is an option for patients in the COR-12 program. The immediate goal of the COR-12 program is to help patients get through the discomfort of opioid withdrawal and reduce cravings. The ultimate goal is to discontinue medication use and help patients live free from drug abuse.

High-Intensity Outpatient Program with Sober Living

High-Intensity Outpatient is also known as day treatment or partial hospitalization. This is the most intensive level of outpatient rehab available. Patients have the option of staying on campus in a sober-living residence. Programming includes individual and group counseling therapy, educational sessions and therapeutic activities to build and support healthy new routines and behaviors. Outside of treatment programming hours, patients are able to leave campus to participate in recovery activities, work or school.

VIRTUAL PROGRAMS Virtual Intensive Outpatient Program

This individually-tailored outpatient alcohol and drug rehab program operates under the same evidence-based, Twelve Step principles and practices as the inpatient (residential) treatment programs.

Core treatment program components include:

• Group therapy

• Individual therapy

• Educational sessions

• Integrated mental health services for co-occurring disorders • Special-focus groups

• Twelve Step fellowship Virtual Outpatient Mental Health Services

Outpatient mental health services are available to the general community. The most common mental health conditions addressed are anxiety, depression and post-traumatic stress.

In addition to individual counseling, the following special-focus groups are offered:

• Dialectical Behavioral Therapy Skills

• Body Image

• Grief and Loss

• Female-Identifying Resiliency

• Male-Identifying Resiliency

• Chronic Pain

• Families Affected by Addiction

• Recovery Relationships

• LGBTQ+ Resiliency

FAMILY PROGRAMS

Education and Support for Children and Families Affected by Substance Abuse Children and families are often left behind when a loved one enters alcohol or drug rehab, but the truth is they need help too. The Hazelden Betty Ford Children’s Program helps kids ages 7-12 learn to safely navigate the challenges and risks of growing up in a family with addiction. The Family Program serves to educate and provide additional counseling and support to anyone in the family that is affected by a loved one’s substance abuse. Through the Family Programs, support groups and family counseling, loved ones will learn how to work through the difficulties the client has experienced, understand how to set healthy boundaries, and begin to rebuild trusting relationships. Many of the family services are free and available to anyone. In addition, many are provided virtually so support can be accessed from anywhere. Special sessions are available for Spanish speaking participants.

RECOVERY MANAGEMENT

Establishing, strengthening and thriving in recovery from drug addiction is a process that takes patience and practice. You are essentially learning to live your life differently in order to manage the symptoms of a chronic disease. Post-treatment services and resources are designed to support and inform clients’ efforts over the long term. Continual offerings include expert and accessible online, in-person and digital recovery support services, including mobile apps, Twelve Step retreats, web/phone-based recovery coaching and much more.

EDUCATION HAZELDEN BETTY FORD PUBLISHING DIVISION

In 1954, a book was written by a man who simply wanted to help other alcoholics. The book’s format was untried—a daily reading, meditation and prayer. Selling almost 5,000 copies in its first year, Twenty-Four Hours a Day launched the organization’s publishing division and introduced a now iconic self-help tool: the daily meditation book. Today, HBFF is the world’s leading publisher of addiction treatment and recovery resources. Its mobile apps and e-books, online bookstore, and on-demand curricula and videos for professionals put this world of information and inspiration at people’s fingertips 24/7.

HAZELDEN BETTY FORD GRADUATE SCHOOL OF ADDICTION STUDIES

The Graduate School sets the standard in quality and convenience by offering master’s degree programs that prepare people for a career as an addiction and mental health counselor, while fitting graduate education easily into their lives. Both of HBFF’s addiction counseling programs, while focused on the study and treatment of substance use disorders, include coursework in mental health and co-occurring disorders. This integrated approach reflects best practices in health care to treat substance use disorders and co-occurring conditions with a comprehensive counseling approach. Accredited by the Higher Learning Commission, a regional accreditation agency recognized by the United States Department of Education, and the National Addiction Studies Accreditation Commission, the Graduate School upholds the highest standards of academic excellence and professional competence.

BUTLER CENTER FOR RESEARCH

Since its inception in 1974, the Butler Center for Research has been dedicated to improving recovery by:

• Conducting clinical and institutional research
• Collaborating with other research centers
• Communicating scientific findings both internally and publicly

Few addiction treatment providers have the internal resources and infrastructure required to not only keep up-to-date with current scientific literature, but also to conduct and disseminate research:

• Managing institutional data operations,
• Assessing patient treatment outcomes
• Reporting relevant findings and make recommendations for implementation to clinical staff

SCIENTIFIC RESEARCH

Perhaps the most critical role of the Butler Center is to conduct ongoing scientific research that can be used to not only continuously improve HBFF’s clinical services and programs, but also to inform the field of addiction and recovery as a whole. This research is completed through numerous projects that are designed and implemented by Center staff and collaborators. Findings are reported in scientific journals and institutional reports throughout the year. In 2019, the Center and its collaborators published a significant scientific article: “Medication-assisted treatment for opioid use disorder within a 12-step based treatment center: Feasibility and initial results,” which described the Foundation’s COR-12TM program, a plan of treatment that has been adopted by opioid treatment centers throughout the nation.

The Center has also published several advanced statistical internal reports for Foundation program leaders, offering advanced insight into data trends and providing empirical recommendations for ongoing program improvement and effectiveness. The Center supports the Foundation and the greater recovery community through a number of projects, roles and services.

Learn more about the Center’s projects, roles and services at https://www.hazeldenbettyford.org/education/bcr.

POSITION PROFILE CHIEF INFORMATION OFFICER

Hazelden Betty Ford Foundation seeks a strategic technology leader to drive the organization’s mission through the effective use of digital information, resources and technology. Reporting to the CEO, the CIO serves as a member of the Executive Leadership Team and is an internal business partner to peers and leadership across the enterprise. The CIO leads the Technology Services team which is part of the Corporate Services division.

This includes oversite of Strategic Planning, Capital Investment, Operational Cost Management and Budgeting, Capability Development, Information Management and Data Security, Architecture, and Information Resources. Given the sector’s complexity, regulation, privacy, data management and other requirements, candidates must have previous technology leadership experience in health care, ideally at an enterprise level supporting innovation and change, in a service-oriented environment that prioritizes the experiences of both employees and patients/clients.

This critical leader will be joining HBFF at a transformative time in its history, building a technology-enabled organization that leverages its resources efficiently and develops streamlined solutions to meet the changing needs of the organization, ensuring it remains market competitive and an employer of choice.

The ideal candidate has demonstrated the ability to assess enterprise-wide technology needs, align appropriate resources, reduce unnecessary complexity, and champion efficiency. Hazelden Betty Ford Foundation is looking for a dynamic leader who wants to change the world and thrives in a high growth, rapidly changing environment, and someone who sees themselves as an integral part of helping people reclaim their futures. The CIO will effectively advise and lead the organization in strategically planning the deployment and management of information technology resources, including prioritizing initiatives to deliver maximum value from its allocation of resources.

The CIO will guide HBFF’s technology strategy to enable a future where millions of people access health care through expanded digital capabilities that are effective, accessible and seamlessly integrated. The CIO will lead a collaborative, service-oriented team of technology professionals who deploy user-friendly solutions that narrow the technological learning curve and simplify the digital demands for both internal and external stakeholders.

LOCATION

The position is considered to be a hybrid format, although the CIO will be expected to be on site regularly at one of the Foundation’s campuses in Minnesota, Oregon or California.

MANAGEMENT RESPONSIBILITIES

The CIO is a member of the Technology Services department with a total staff of 80. Direct Reports include Manager Technology Services PMO, Director Clinical Applications, Executive Director Infrastructure/Operations, Director Enterprise Information, Director Enterprise PMO and an Executive Assistant. Technology Services is part of the Corporate Services division.

ESSENTIAL RESPONSIBILITIES

• Develop, plan, and implement an information technology (IT) strategy that meets the organization’s business needs, deliver optimal return on investment, and maintain the highest level of security.
• Build a culture and framework in the technology of using data to validate action and business project analysis.
• Broaden and enable the businesses to have ease of access to technology.
• Intentionally build business knowledge, enabling the technology team to translate the business language with a technology perspective.
• Be a trusted advisor to business leadership, coaching and guiding direction to align technology and fulfilling needs of the business.
• Communicate frequently and across lines related to vision, strategy, achievement, and outcomes.
• Maintain a productive relationship with business leaders by initiating frequent touch base conversations and seeking feedback on the technology business.
• Build excitement and engagement around change initiatives.
• Lead governance structure aligned with business priorities.
• Partner with leaders across the enterprise to understand various business needs and challenges, propose solutions, assess cost vs. benefits, and ensure effective investments in technology.
• Produce an annual plan for budget integrated into the organization’s business plan, including ROI, metrics, and clear success measures.
• Identify, select, develop, install, and maintain the support of IT operations.
• Stay current on emerging technology and perform ongoing assessments of current capabilities and needs to meet future goals.
• Oversee technology-related vendor management, researchers, government resources, and healthcare relationships.
• Develop a strategic plan for technical infrastructure and application of architecture for the organization, including standards, protocols for data exchange, communication, software, and interconnection of technology.
• Lead with a consistent vision of efficient scalable, cost-effective, and viable technology across the enterprise.
• Mentor, coach, train, and develop high-performing managers and teams through ongoing feedback, goal setting, recognition, and proactive course correcting when needed

DESIRED QUALIFICATIONS

• Relevant education such as a Bachelor’s degree in Business Administration, Computer Science, or Information Technology; Master’s degree and/or advanced certifications are a plus.
• Experience in the health care sector, ideally at a similarly sized or larger technology-enabled organization.
• Familiarity with behavioral health or addiction treatment is a valuable asset.
• Previous strategic enterprise information technology leadership in a complex organization.
• Significant experience leading information systems and technology teams, with a focus on enterprise strategy that enables agile, cost-effective solutions.
• Demonstrated executive experience with IT systems and IT management with a sequence of increasing responsibilities in large and diverse business settings.
• Collaborative work style with a strong customer service orientation,
• Ability to develop technology strategies that reduce complexity, streamline functionality, and maximize return on investment.
• Previous success leading change at a maturing organization in realignment.

COMPENSATION AND BENEFITS

The targeted compensation range for this position is $232,000 to $343,000 plus incentive bonus. The hire offer will be based on the candidate’s qualifications and expertise, relative to the needs of this organization. Participation in the organization’s benefits plan is included. View complete profile: https://www.ballingerleafblad.com/current-searches

TO APPLY

Email Cover Letter and Resume to

Bob Schoenbaum – [email protected]

or

Holly Kelsey-Henry – [email protected]

HAZELDEN BETTY FORD FOUNDATION IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER